When an incident occurs in your organization, your response in the first few minutes counts. The minutes count because your employees, the company as a whole and the world has an eye on you. With social media and instant communication globally, you will be watched on what you do and how you do it.
Do you know what is best? Have you watched other organizations face a challenge and thought how poorly things have been handled, or what an outstanding job an organizational representative did?
You are in the spotlight. You can’t freeze. Your organization is looking to you for answers. Prepare, provide, evaluate.
- Prepare for the unexpected
- Provide the solutions that fit the organizaton
- Evaluate the outcome
Sounds easy, but each event is different. Grief from an unexpected event versus an anticipated loss is unique. Terrorism versus a disgruntled employee is different. The list can go on, but at Turn Key Consulting, we can help you figure out what works for you.
Our goal is to help you develop a thinking pathway to manage any challenge you face. We are always available to back you up, but we want to make you the expert.